Troubleshooting
Troubleshoot ConnectReal
Fix profile, match, invitation, sign-in, and conversation-loading problems.
Current ConnectReal experience3 sections
In this guide
1
Quick checks
- 1Refresh the page and confirm your connection.
- 2Verify that you are using the intended account.
- 3Complete required profile fields and retry.
- 4Open invitation links without modifying them.
- 5Try a current browser with restrictive extensions disabled for the site.
2
No or poor matches
Add more specific interests and a concrete connection intention. New or narrow profiles may have fewer matches; the product should prefer relevance over inventing weak results.
3
Ask for help
Send info@mindsnet.org the affected page, time, device/browser, steps to reproduce, and a screenshot with private conversation content removed unless it is essential to the report.
Still need help with this guide?
Send feedback with the page, device, expected result, and steps to reproduce. Never send passwords, verification codes, or access tokens.
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